Service within the warranty period
From the formal acceptance date, we offer to the owners of a free warranty and service quality problems during the warranty period if the owners improper use or improper storage and other reasons, we will be responsible for free repair.
During the warranty period, we will take concrete measures to provide the following services:
A. quarterly telephone visits;
B. regularly visit customer service;
C. the sudden failure of the emergency services in our owners received a repair notice, 8 will do, telephone guidance troubleshooting, if not resolved within 72 hours to send engineers to the scene to restore normal equipment troubleshooting. And report the failure to the owner in written form, archive management.
During the warranty period, we will take concrete measures to provide the following services:
A. quarterly telephone visits;
B. regularly visit customer service;
C. the sudden failure of the emergency services in our owners received a repair notice, 8 will do, telephone guidance troubleshooting, if not resolved within 72 hours to send engineers to the scene to restore normal equipment troubleshooting. And report the failure to the owner in written form, archive management.